Build Your Career with Crawford & Company
Are you an experienced administration qualified looking for your next challenge?
Crawford & Company, the world's leading provider of claims management solutions, is seeking a proactive and detail-oriented Liability Administration Assistant to join our Specialty Services team in Brisbane.
This is an excellent opportunity for someone who thrives in a rapid-paced professional environment and enjoys supporting a team of specialists while delivering exceptional service to clients.
Why You Will Love It Here
Join a respected global organisation and industry leader
Support a highly experienced team of Liability Loss Adjusters
Diverse and interesting work with no two days alike
Supportive and collaborative team culture
Ongoing learning and development opportunities
Long-term career pathways within insurance and professional services
Hybrid and flexible working options available (where applicable)
The Opportunity
As a Liability Administration Assistant, you will provide dedicated administrative support to a team of Loss Adjusters, helping ensure the smooth delivery of claims and client services.
You will play a critical role in maintaining high levels of accuracy, efficiency, and responsiveness while liaising with clients, insurers,



service providers, and internal stakeholders.
Key responsibilities include:
New claim registration and file management
Preparing and formatting reports, correspondence, and client documentation
Maintaining and updating claims management systems
Managing incoming enquiries via phone and email
Diary management and scheduling support
Preparing reports and invoices for insurers
Compliance monitoring and record management
General administrative and operational support for the team
About You
To be successful in this role, you will bring:
Previous administration, legal administration, insurance administration, or professional services experience
Exceptional attention to detail and accuracy
Strong document formatting and typing skills
Excellent written and verbal communication skills
The ability to manage competing priorities and meet deadlines
Strong organisational and time management skills
Confidence working across multiple systems and Microsoft Office 365
A proactive, customer-focused approach
Experience within insurance, legal, financial services, or the skilled services sector will be highly regarded.
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📌 Administration Assistant (Queensland)
🏢 Crawford
📍 Queensland