Synnex Australia is a multi-billion-dollar organisation that offers an innovative, fast-growing and advanced business technology environment.
We are currently recruiting for employees of high calibre to join our business that are passionate, ambitious and talented.
As the largest IT distribution business in Asia Pacific; Synnex Australia is committed to the development of its entire staff and offers an environment and career-paths that are supportive and progressive.
We are offering a fantastic opportunity for a highly motivated individual to join our Melbourne team as aSales Support Officer.
About the Role
As aSales Support Officerbased in our Oakleigh South office, you will be responsible for maximising customer satisfaction through effective customer relationship building, customer service and sales support within a team environment.
You will be responsible for:
Customer Service and providing real-time updates to customers as required
Data entry - inputting customer orders/invoices and claims into our internal database system
Responding to client queries via email,



phone and Live Chat
Preparing customer quotes and assisting with purchase orders
Skills and experience:
Customer service and administration experience.
Knowledge of IT hardware, software licensing and cloud products and services will be highly regarded.
Experience in selling products such as HP, Lenovo, IBM and Microsoft; within a retail environment would be ideal.
Exceptional attention to detail and ability to meet customer SLA's
Good time-management and communication skills
Culture and benefits:
Fantastic training platform and support provided to boost your career
Hybrid working arrangements
Novated Leasing Options
Current state of the art office site in Oakleigh South with parking available on site
Team building activities - including bowling nights, yoga, fitness challenges, charity fundraisers and fun-runs!
Successful applicants must have full working rights in Australia to apply.
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📌 Sales Support Officer (Victoria)
🏢 Synnex
📍 Victoria