You Connect is a leading provider of disability and mental health support services dedicated to empowering individuals with disabilities to live fulfilling lives.
We are committed to delivering high-quality care and support tailored to the unique needs of each individual.
Position Overview:
We are seeking dedicated workers with a specialisation in complex mental health to join our team.
The ideal candidate will have a genuine passion for supporting individuals with mental health conditions and will play a crucial role in providing personalised care and assistance to our participants.
Key Responsibilities:
Provide person-centered support to individuals with disabilities and mental health diagnosis living in SIL settings.
Assist with daily living activities such as personal care, meal preparation, medication management, and household tasks.
Provide person centered care and support to individuals with complex mental health needs.
Safely and effectively manage and de-escalate behaviours such as self-harm, property damage, sexualised behaviours, and verbal or physical aggression.
Implement behaviour support strategies, including crisis intervention techniques, to ensure the safety of participants and staff.
Work collaboratively within a multidisciplinary team to develop and implement individualised support plans.
Accurately document and report on participant progress in a timely manner.
Foster a safe, supportive, and structured environment that promotes positive behaviours and healthy relationships.




Foster a positive and inclusive environment that promotes independence, choice, and dignity.
Qualifications and Skills:
Experience supporting individuals with trauma including childhood trauma, Complex PTSD or other adverse life events.
Proficiency in trauma informed care principles and interventions.
Experience supporting individuals exhibiting complex behaviours associated with mental health conditions such as aggression, self-harm or disordered thinking.
A minimum of 1-2 years experience supporting individuals with complex mental health conditions is required.
Ability to work effectively both independently and as part of a team.
Flexibility to work varying shifts, including weekends and inactive sleepovers, as required.
A current First Aid certificate and a valid driver's licence are advantageous.
NDIS Workers Clearance, Police Check and Working with Children Check (WWCC) are required for this role.
Perks and Perks:
Competitive salary commensurate with experience
Ongoing training and professional development opportunities.
Supportive and inclusive work environment.
Salary Packaging & Novated Leasing options (Part-time employees).
Employee Wellness program.
2 x yearly staff celebrations.
Free annual leave day in your birthday month!
(Part-time employees).
Employee assistance programme and other benefits.
You Connect is an EEO organisation and encourage Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds to apply for this position.
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📌 Complex Mental Health Support Worker (New South Wales)
🏢 You Connect
📍 New South Wales