Patient Care Coordinator & Executive Assistant (Podiatry)
Permanent Part-Time 3 days per week (with opportunity to increase hours) $35 per hour
About Us
We are a specialist podiatry practice focused on helping people with complex foot and lower limb conditions.
Our patients often require advanced treatment including custom foot orthotics, custom footwear, AFOs, SMOs and medical-grade footwear.
Many of our patients are funded through the NDIS, DVA, WorkCover, insurance and other third-party funding bodies.
We pride ourselves on delivering exceptional patient care and high-quality clinical outcomes.
As our practice continues to grow, we are looking for an organised, proactive and dependable Patient Care Coordinator & Executive Assistant to become an integral part of the business.
About the Role
This is much more than a reception role.
You'll become the right-hand person to the principal podiatrist, helping ensure the practice runs smoothly while allowing the clinician to focus on patient care.
You'll coordinate patient administration, manage reports and billing, follow up suppliers and orders, organise travel, keep projects moving, and make sure important tasks don't fall through the cracks.
Initially this position is 3 days per week, with the expectation that hours will increase as the practice continues to grow.
Key Responsibilities
Deliver a professional and welcoming experience for every patient
Manage appointment bookings and clinician schedules
Coordinate NDIS and third-party funded patient administration
Prepare, track and follow up clinical reports
Manage invoicing and billing
Follow up outstanding payments and funding approvals
Coordinate the ordering and tracking of:AFOs and SMOs
Liaise with suppliers, laboratories and manufacturers
Track outstanding orders through to delivery




Book flights, accommodation and travel for interstate clinics in Brisbane, Sydney and Canberra
Manage calendars, reminders and key deadlines
Follow up outstanding tasks and ensure important items are completed
Support the ongoing improvement of practice systems and workflows
General administration and executive support
About You
You are someone who genuinely enjoys organising people and making busy professionals more efficient.
You are proactive rather than reactive and don't wait to be told every next step.
You love creating systems, staying organised and following things through until they are completed.
Ideally you'll have:
Experience in medical administration, executive assistance or practice coordination
Outstanding organisational and time management skills
Excellent written and verbal communication
High attention to detail
Confidence using multiple software platforms
The ability to manage competing priorities in a fast-paced environment
A professional, caring and patient-focused approach
Initiative, resourcefulness and strong problem-solving skills
Experience in allied health, medical practices or working with NDIS and third-party funding is highly regarded but not essential.
What We Offer
Permanent part-time role
$35 per hour
Opportunity to increase hours as the practice grows
A varied and rewarding role where no two days are the same
A supportive and collaborative team workplace
The opportunity to become a trusted and valued member of a growing specialist healthcare practice
A genuine career pathway into a senior administration or practice management role
If you're someone who enjoys supporting others, takes pride in delivering outstanding patient experiences and loves keeping busy professionals organised, we'd love to hear from you.
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📌 Patient Care Coordinator & Executive Assistant (Podiatry) (Queensland)
🏢 Footpoint Podiatry
📍 Queensland