Customer Service & Scheduling Coordinator
Leading Manufacturer & Installer in QLD and NSW
Full Time, Permanent
Attractive Salary package
Matrix Steel is a dynamic, national leader in the manufacture and installation of building and home improvement materials.
Matrix Steel has seven sites across QLD and NSW, with great opportunities for career growth in a fast-paced and supportive workplace.
Join our team in a fast-paced, customer-focused role where you'll coordinate projects, manage schedules, communicate with customers and contractors, and play a key role in delivering exceptional service from start to finish.
Matrix Steel is looking to appoint a full-time, permanentCustomer Service & Scheduling Coordinatorto join our Wide Bay team servicing projects across the region.
This is a fantastic opportunity for a motivated individual to become an integral part of our growing team.
What You'll Be Doing:
Supporting customers from quotation through to project completion.
Coordinating schedules, deliveries, and project activities.




Building strong relationships with customers, contractors, and internal teams.
Keeping projects organised and on track through proactive communication.
Solving problems and helping deliver a positive customer experience.
Managing multiple priorities in a fast-paced and rewarding environment.
Skills & Attributes:
Preferred – Roofing experience or knowledge.
Highly organised and driven individual.
Pro-Active and self-driven.
Ability to think on your feet / adapt to situations as needed.
Strong personable skills to deal with many different people.
Whilst experience is excellent, it'll be your passion, reliable attitude and personality that set you apart!
REWARDS & ADVANTAGES
Health & Wellbeing Support
Traineeship & Development Pathways
Career Development Opportunities
Support for Families
Recognition & Referral Programs
Team Member Discounts
EAP / Confidential Support Services
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📌 Customer Service & Scheduling Coordinator (Queensland)
🏢 Matrix Steel
📍 Queensland