Commonwealth Bank is seeking an Estate Settlement and Services Specialist to respond to inbound enquiries on deceased estate matters, acting as the liaison between branches and informants during the initial notification process, while guiding callers through estate-related steps with care.
The role emphasizes empathy, emotional intelligence, and the ability to adapt communication for a wide range of customers and stakeholders. Hybrid work is available with 1 day in the office and 4 days remote.
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📌 Empathetic Estate Support Specialist (Hybrid) (Melbourne)
🏢 Commonwealth Bank
📍 Melbourne
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