Are you a seasoned professional in employee benefits with scope to become a team lead. Our client is a rapidly growing advisory firm seeking someone dynamic and experienced to drive excellence within their Benefits Advisory team.
This is a unique opportunity to deliver exceptional administrative support and client satisfaction across group insurance, superannuation, and broader employee benefits. You'll play a crucial role in maintaining high-quality service, fostering team capability, and acting as a key escalation point for complex client and insurer matters.
What You'll Do:
Manage Workflows:
Oversee and optimize the delivery of administrative support, including group insurance reviews and tenders, ensuring accuracy and timeliness.
Client Engagement:
Provide comprehensive administrative support directly to key corporate clients, assisting with general insurance, superannuation, and general member queries.
Problem Solver:
Act as a primary escalation point for intricate client, claims, and underwriting issues.
Drive Improvement:
Identify and implement process improvements to enhance efficiency and best practices in service delivery.
Collaborate:
Work closely with senior advisors and leadership to support business growth and client retention initiatives.
What We're Looking For:
Experience:
Ideally, a minimum of 3 years' experience in employee benefits, group insurance, superannuation, or financial services administration.
Leadership Potential:
Demonstrated experience leading, mentoring, or supervising a team, whether in a formal or informal capacity.
Industry Knowledge:




A strong understanding of group insurance arrangements, claims processes, and insurer engagement is highly regarded.
Stabilizing Force:
Someone who can provide stability to a fast-paced and growing team, supporting junior staff and managing workflows effectively.
Client-Focused:
Excellent communication and stakeholder management skills, with a commitment to service quality.
Proactive Mindset:
A solutions-focused individual who thrives in a dynamic environment, with strong attention to detail and proficiency in Microsoft Office, particularly Excel.
Long-Term Vision:
We are seeking a candidate whose career aspirations align with leadership in this space for the next five years, rather than a direct path to an advisory role.
Why Join Us?
Impactful Role:
Shape the future of a growing Advantages Advisory team within a respected firm.
Diverse Exposure:
Work with a diverse corporate client base and complex benefit arrangements.
Supportive Culture:
Benefit from a collaborative environment that prioritizes professional development.
Hybrid Work:
Enjoy one day of work from home per week (not Fridays).
Competitive Compensation:
We offer a flexible salary budget, benchmarked competitively for experienced professionals, with the willingness to pay for ideal candidates.
If you are a highly motivated and experienced employee benefits professional ready to take on a leadership challenge, we encourage you to apply. We are actively interviewing and looking to fill this role promptly.
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📌 Employee Benefits Administration (New South Wales)
🏢 Keegan Adams Recruitment
📍 New South Wales