Client Service Liaison (New South Wales)

Client Service Liaison (New South Wales)

09 Aug
|
Altius
|
New South Wales

09 Aug

Altius

New South Wales

Executive Health Solutions (EHS), part of the Altius Group, is Australia's leading provider of corporate and executive health programs. We partner with organisations nationwide to deliver premium health assessments led by some of Australia's top doctors and allied health professionals.
We are seeking a motivated Client Service Liaison / Receptionist to join our VIP Health Assessment Centre in the Sydney CBD (Martin Place) on a part-time basis.
This is a dynamic, client-facing role where no two days are the same. You'll be responsible for appointment coordination, client care, and ensuring the smooth day-to-day running of the clinic, supporting doctors, exercise physiologists, and corporate clients.
Key Responsibilities
Coordinate and book appointments for corporate and private clients in line with daily KPIs
Deliver a professional, welcoming experience for clients throughout their clinic visit
Manage inbound calls, emails, and client enquiries
Liaise with doctors, exercise physiologists, and the wider clinic teamMaintain booking schedules, client records, and medical documentation
Support general clinic administration, stock control, and client-facing areas
Requirements
Experience in appointment scheduling or reception, ideally within a medical or allied health environment
Polished written and verbal communication, with confidence dealing with senior executives




Strong attention to detail and ability to manage multiple appointment types
A proactive, customer-focused mindset
Confidence using booking systems, Excel, and document management tools
Availability to work the following days and hours:
Tuesday & Wednesday: either 7am - 3pm or 9am - 5pm (40 minute lunch)
Benefits
Why You'll Love Working With Us
Small Clinic, Big Vibes: Be part of a close-knit, supportive team
Performance Rewards: Team-based KPI incentives (gift cards and bonuses)
Learning & Development: Annual education allowance
Positive Culture: Regular team activities and a genuinely friendly workplace
Career Pathways: Opportunities to grow within the Altius Group
If you bring a warm phone manner, robust organisation skills, and pride in delivering exceptional service, we'd love to hear from you.
Altius Group is an Equal Opportunity Employer and an inclusive workforce. Research has shown that, in Australia, women, people living with disability, LGBTQIA+, First Nations people, and those from minority groups are less likely to apply for a role because they feel they will not be successful. We believe in the strength of diversity and inclusion, and we would like to strongly encourage those who identify with any of these groups to apply for a role with us.
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📌 Client Service Liaison (New South Wales)
🏢 Altius
📍 New South Wales

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