Join the Abbe Team as a Customer Service Rep!
Are you seeking a stable career with opportunities for growth? Do you want to be part of a dynamic, family-owned company that's been a leader in corrugated cardboard and packaging for over 30 years? If so, we have an exciting prospect for you!
About Us:
At Abbe, we excel by exceeding our customers' expectations through innovative packaging solutions and a collaborative team environment. Our commitment to quality and customer satisfaction has driven our success, and we're looking for passionate individuals to help us continue our journey.
About the role:
Based in our Coolaroo site, we are looking for a committed Customer Service Representative who shares our passion for building customer relationships. As a Customer Service representative, you will:
Offer a high level of service to our existing customers and prospective customers.
Liaise with production and customers on delivery and lead-time allocation
Accurately process orders.
Provide an internal link between external customers and the various internal departments within the business




Field and manage customer complaints in a timely and effective manner and have a great understanding of the escalation process.
Build strong, ongoing relationships with customers and stakeholders.
About you:
A genuine customer focus and helpful nature.
Proven experience within an internal and/or external customer service role, experience in the packaging industry will be highly regarded.
Possess a high level of attention to detail and accuracy.
Excellent organisational skills and ability to handle competing priorities.
Team player with a positive attitude and the ability to work unsupervised.
What we offer our employees:
Employee assistance program
Service recognition program
Amazing Career growth and opportunities
Novated leasing
Abbe is an equal-opportunity employercommitted to fostering a diverse and inclusive workplace.
Please note: Applicants must have full Australian working rights. Successful candidates will undergo a pre-employment medical (including drug & alcohol testing).
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📌 Customer Service Representative (Melbourne)
🏢 ABBE
📍 Melbourne