1mo ago , from Hervey Bay RSL and Burpengary Community Club
Excellent opportunity for an energetic, dedicated and experienced Security person who have exceptional customer service skills and a fabulous personality.
Join one of the biggest employers on the Fraser Coast
Friendly and professional environment
Ongoing training ensures the development for our staff to grow, exceed & expand opportunities
Free in office parking
About us ...
The Hervey Bay RSL is located on the beautiful Fraser Coast. The Club is the premier entertainment venue in the region experiencing growth in Hervey Bay.
The RSL has a free courtesy bus service that we provide for our members and guests to get them to and from the Club.
The Club's facilities include: 280 gaming machines, 4 bars, TAB and Keno, billiards and pool tables, child care centre, bottleshop, 3 functions rooms, 180 seat restaurant, 160 seat deck and 100 seat cafe.
Our staff pride themselves on friendliness, professionalism and service with a 'SMILE'
Are you ready for a challenge, do you have the experience and skills to apply for this position!
About the Role ...
We are looking for an experienced Security Person who have a bright, outgoing personality and exceptional customer service skills to ensure the patrons have a pleasant experience at our venue
The Security person report to the Floor Managers, key responsibilities will include:
Customer service - maintaining a courteous and qualified demeanour with all members and guests, meet and greet
Communicating effectively with relevant personnel
Responsible Service of Alcohol (RSA):Monitoring for intoxication and ensuring compliance with alcohol service regulations.
Performing basic ID checks and reporting any issues to the floor manager
Access Control and Safety:Managing entry by checking IDs,



managing patron behavior, and ensuring a safe environment for patrons and staff.
Conflict De-escalation:Preventing, identifying, and responding to dangerous or anti-social situations, with a focus on de-escalation before physical intervention
Emergency Response:Assisting in emergency situations, including evacuation procedures
Risk Mitigation:Identifying potential threats, such as illegal drug use, and maintaining order in high-volume, high-risk environments
Documentation:Keeping records of incidents and people of interest to identify trends and ensure compliance.
This role has casual hours, with a weekly roster. Shifts range from Mid day shifts to very late finishing times.
Must be available days, nights, weekends, public holidays and split shifts.
About you ...
As someone with previous experience, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with our members and will have impeccable grooming, presentation and communication skills.
To be considered for this role, youMUSThave relevant experience, skills and knowledge of the local area and required certificates.
Be a strong team member, willing to adapt to change and follow directions
Ability to communicate effectively at all levels with a range of different people
Team worker, pleasant vibrant personality
Ability to work with minimal supervision
Experience and Qualifications:
Minimum 1 year experience
Current Security license
Current First Aid Certificate
Current RSA and RSG statement of attainments
Must be eligible to gain a National Police Certificate for employment
What we can offer you
Job security
Free car parking
Fantastic staff discounts
regular hours
Hours
Must be able to work days, nights, weekends, public holidays
#J-*****-Ljbffr

📌 Security Person (Maryborough)
🏢 Hervey Bay RSL
📍 Maryborough