Senior Consultant - Professional Services (Hardware, Software & Services) Canon Sydney, Australia
About the Role
In this customer facing role, you will lead the design, implementation and delivery of complex technology, document management, workflow and print solutions for enterprise customers. Working closely with Sales, Technical Services, project teams and customer stakeholders, you will provide technical leadership across the full solution lifecycle from discovery workshops and requirements analysis through to solution design, deployment, training and project handover. This is an opportunity to make a significant impact by helping customers improve business processes, maximise technology investments and achieve measurable operational outcomes.
Scope of Role
Designing and implementing Canon and third-party technology solutions
Driving customer workshops, discovery sessions and solution scoping activities
Translating business requirements into functional and technical solution designs
Managing and delivering complex implementation projects and proof-of-concept solutions
Providing technical expertise and pre-sales support to sales teams and customers
Developing project documentation, implementation plans, training materials and operational processes
Identifying change requests, additional service opportunities and business improvement initiatives
Coaching team members and contributing to Professional Services best practices and capability development
About You
You are a customer-focused technology consultant who enjoys solving complex business challenges and delivering successful outcomes. You combine strong technical expertise with commercial awareness and are confident engaging with stakeholders at all levels, from end users through to senior executives. You thrive in project-based environments, can manage multiple priorities, and take ownership of outcomes from concept through to delivery. Key Skills and Experience include:
Minimum 5 years' experience in IT consulting, systems integration,



professional services or a related technology environment
Robust knowledge of document management, workflow automation, imaging, print management or related technologies
Experience gathering requirements, conducting business analysis and developing technical solutions
Proven experience delivering customer projects, implementations or technology transformations
Excellent stakeholder management, presentation and communication skills
Strong analytical and problem-solving capability with the ability to design effective customer solutions
Sound understanding of IT environments, systems integration and solution delivery methodologies
Project management, business analysis or industry certifications will be highly regarded
On Offer
In return, you will join a high performing and collaborative team that is passionate about helping customers solve complex business challenges through technology. You will have the opportunity to work on diverse, enterprise scale projects, influence solution outcomes and continue building your expertise across leading document management, workflow and business process technologies. Benefit include but not limited to:
Free parking and gym facilities at our Macquarie Park office
Bonus Leave including Birthday leave, Canon Day leave, Kyosei Day
Flexible working arrangements, where possible
Training and development opportunities to help you bring your goals to life
Wellbeing benefits, including everything from discounted health insurance to flu vaccines to confidential counselling
Canon products offered at discounted rates
Education assistance to support the cost of any external training that gives you new skills for your job
We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.
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📌 Senior Consultant - Professional Services (Hardware, Software & Services) (New South Wales)
🏢 Canon
📍 New South Wales