Seek is seeking a Service Operations Lead to drive service outcomes and coordinate workflow across functional teams in a national MSP setting. You will manage escalations and ensure delivery aligns with agreed service standards and SLAs.
You will monitor active work, produce performance reporting, and identify opportunities to improve PSA processes, workflows and operational efficiency across the business.
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📌 Remote Msp Service Operations Lead (It & Cybersecurity) (New South Wales)
🏢 seek.com.au
📍 New South Wales
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