Ovolo Hotels in Sydney seeks a hands-on Front Office Manager (Guest Experience) to lead the pre-opening team and deliver unforgettable first and last impressions. You'll shape culture, set service standards and recruit a high-performing Guest Experience team from day one.
In this quick-paced luxury setting, you'll manage front office operations, coach staff, optimise guest interactions and work cross-functionally to create seamless guest journeys and memorable experiences for every guest.
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📌 Guest Experience Lead - Front Office, Luxury Hotel Relaunch (New South Wales)
🏢 Ovolo Hotels
📍 New South Wales
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