Introduction:
If you know residential construction, can confidently assess defects and enjoy resolving issues properly, this is an opportunity to take ownership of post-handover maintenance across the Gold Coast.
You'll manage your own regional workload, coordinate trades and work directly with homeowners to deliver practical, timely outcomes.
It's a hand-on role with plenty of autonomy, backed by an experienced construction and customer care team.
The Company:
This highly established South-East Queensland residential builder has built a strong reputation for architecturally driven home designs, operational excellence and consistent customer satisfaction.
With a growing footprint across Brisbane, Logan, the Gold Coast and the Sunshine Coast, the business operates multiple display locations and continues to invest heavily in product innovation, design refinement and internal capability.
Backed by a larger building group and supported by structured systems and leadership, the company blends entrepreneurial drive with operational maturity.
The culture is collaborative, accountable and performance-focused, with a clear expectation that leaders set the standard.
The Opportunity:
Reporting to the Maintenance Manager, you will manage post-handover maintenance and warranty matters across the Gold Coast region.
You will inspect completed homes, assess reported issues and coordinate the required rectification work through to completion.
You'll work closely with homeowners, trades, contractors and the wider construction team to ensure matters are handled promptly and to the required standard.
While this is an autonomous regional role, you will remain connected to the wider team and spend two days each week working from the Brisbane southside office.
Why this role stands out:




Take ownership of a defined Gold Coast region
Spend most of your week in the field rather than behind a desk
Work with established trades, systems and internal support
Join a business that takes post-handover service seriously
Use your construction knowledge without managing a full build program
Work for an award-winning builder backed by a stable national group
Receive a company service vehicle for work-related travel
Key responsibilities:
Conduct post-handover inspections across the Gold Coast
Assess reported defects and maintenance issues
Prepare explicit inspection reports and recommended actions
Explain maintenance and warranty outcomes to homeowners
Coordinate trades and contractors to complete rectification work
Issue and monitor maintenance work through to completion
Follow up outstanding work and keep matters progressing
Inspect completed rectification work and confirm the required standard has been met
Maintain accurate records, reports and customer updates
Work within relevant service and warranty guidelines
Apply QBCC requirements, NCC provisions and applicable standards and tolerances
Identify recurring defects and provide feedback to the construction team
Support construction staff with quality and practical completion matters
Attend the Brisbane southside office two days each week
Requirements:
A trade background,



ideally Carpentry or a closely related building trade
Residential construction, maintenance or warranty experience
Experience coordinating and holding trades and contractors accountable
Sound knowledge of residential construction methods and sequencing
Understanding of QBCC requirements, the NCC and relevant standards and tolerances
Confidence assessing defects and determining practical rectification solutions
Strong customer communication and conflict-resolution skills
Ability to manage competing priorities across a regional workload
Good reporting, administration and record-keeping skills
High attention to detail and a commitment to quality
Willingness to travel throughout the Gold Coast region
Availability to attend the Brisbane southside office twice each week
A current Australian driver licence
Full Australian working rights
The key benefits for you:
Take ownership of the Gold Coast maintenance region
Company service vehicle provided for work-related travel
Attractive remuneration package
Fully funded income protection insurance for eligible employees
Up to two weeks of purchased leave each year
Paid parental leave, subject to eligibility
Discounted gym memberships through Fitness Passport
Employee discounts across vehicles, appliances, energy and health insurance
Health and wellbeing support through the AIA Vitality program
Employee assistance program covering mental, financial and physical wellbeing
Access to online learning and ongoing professional development
Corporate memberships with NAWIC and the HIA
Potential employee discount when building with one of the group's residential brands
Long-term career opportunities across a major Australian building group
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📌 Maintenance Supervisor - New Homes (Gold Coast)
🏢 Austcorp Executive Recruitment
📍 Gold Coast