Retail Manager – Full-Time/ Permanent
Location: Lynbrook, Casey Area
My Spicery Pty Ltd is an Australian company based in Victoria, operating in the food services and retail sector, known for offering Indian groceries, spices, sweets, and specialty products, with a presence in Lyndhurst.
Oversee daily retail store operations to ensure efficiency and compliance.
Implement company policies, procedures, and standards.
Monitor store performance and drive continuous improvement.
Lead initiatives to achieve sales targets and maximise profitability.
Ensure high levels of customer satisfaction through qualified service.
Resolve customer complaints and issues promptly and effectively.
Recruit, train, and supervise retail staff to maintain service standards.
Schedule shifts and allocate tasks to meet operational needs.
Provide coaching, feedback, and performance evaluations.
Manage stock levels, ordering, and replenishment to avoid shortages.
Oversee merchandising, product displays, and promotional activities.
Conduct regular stocktakes and maintain accurate inventory records.
Monitor budgets, expenses, and financial performance of the store.
Ensure compliance with workplace health and safety regulations.
Maintain accurate business records and provide reports to management.
Negotiate pricing, delivery,



and product quality with suppliers.
Coordinate with internal departments to align retail operations with company goals.
Bachelor's Degree in Business, Retail Management, or a related field.
In the absence of formal qualifications, at least three years of significant commercial experience in a similar role at a similar level may substitute.
Minimum of 1‐2 years' relevant experience in retail management or supervisory roles within the food or grocery sector.
Strong knowledge of inventory control, merchandising, and customer service practices.
Excellent attention to detail and organisational skills.
Strong communication and interpersonal abilities.
Energetic, hard‐working, and adaptable to dynamic retail environments.
Personable and a good team player with leadership capability.
A supportive and customer‐focused work environment.
Competitive remuneration aligned with experience and industry standards.
Opportunities to develop leadership and retail management skills.
Exposure to diverse product ranges and multicultural retail operations.
Salary: $75,000 – $90,000 per annum
Contract: Full-time / Permanent
Hours: Standard store hours, weekends and public holidays may be required.
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