SAP Warranty (Full time/ Fixed term Contract)
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000+ people across 54 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud.
HCLTech Australia & New Zealand is seeking an experienced SAP Warranty Management / QM Consultant to join our Managed Services team. You will be responsible for supporting and enhancing SAP S/4HANA solutions with a focus on Quality Management, Warranty Management, Defect Processing, and Claims Management.
Required Technical Skills & Experience
Core SAP Expertise
Minimum
6+ years of SAP functional support and configuration experience
.
Strong hands-on experience in:
SAP Warranty Management
SAP Quality Management (QM)
Defect Processing
Claims Management
Quality Notifications
Inspection Planning and Results Recording
Corrective and Preventive Action (CAPA) processes
SAP S/4HANA Experience
Demonstrated experience working within
SAP S/4HANA environments
.
Strong understanding of:
S/4HANA data model
Business Partner architecture
Fiori applications
Embedded analytics and reporting
Automotive Industry Knowledge
Experience supporting automotive manufacturers, distributors, dealerships, or heavy equipment organizations.
Understanding of:
Vehicle warranty processes
Service campaigns and recalls
Defect tracking
Supplier quality management
Dealer claim processing
Integration Experience
Strong knowledge of integration with:
SAP VMS
SAP SD
SAP MM
SAP PM/EAM (desirable)
SAP EWM (desirable)
Technical Skills
Advanced ABAP debugging capabilities.
Knowledge of:
User Exits
BAdIs
Enhancements
BAPIs
IDocs
CDS Views
OData Services
Ability to independently analyze custom developments and technical defects.




Preferred Qualifications
SAP Certification in one or more of the following:
SAP S/4HANA
SAP Quality Management (QM)
SAP Sales & Distribution (SD)
SAP Enterprise Asset Management (EAM)
Experience working in managed services or AMS support environments.
Exposure to ITIL-based service management frameworks.
Experience supporting global delivery or offshore operating models.
Soft Skills
Excellent verbal and written communication skills.
Strong stakeholder management and customer-facing experience.
Ability to work independently in complex support environments.
Strong analytical and problem-solving skills.
Proven experience working with distributed global teams and executive stakeholders.
Commitment to quality, continuous improvement, and service excellence.
Industry Preference
Automotive, Manufacturing, Vehicle Distribution, Heavy Equipment, Industrial Products
full work right to work in Australia.
HCL's enlightened approach to employee development focus on giving people whatever they need to succeed: be it a virtual assistant or talent transformation sabbaticals; expert guidance or fast track growth; inner peace or democratic empowerment.
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📌 Sap Warranty (Full-Time/ Fixed Term Contract) (Melbourne)
🏢 HCLTech
📍 Melbourne