Australian Select Timbers is a leading national flooring wholesaler, supplying an extensive range of timber, laminate, hybrid and vinyl flooring products to retailers and commercial customers across Australia.
We are seeking an organised, proactive and customer-focused Sales Support Administrator to join our Melbourne Head Office team in Dandenong South.
Sales Support Administrator
Full time
Immediate start
Dandenong South
Monday to Friday
About Us
Australian Select Timbers is a leading national flooring wholesaler, supplying an extensive range of timber, laminate, hybrid and vinyl flooring products to retailers and commercial customers across Australia.
We are seeking an organised, proactive and customer-focused Sales Support Administrator to join our Melbourne Head Office team in Dandenong South.
About the Role
Reporting to the Sales Support Supervisor, you will provide essential administrative support to our Sales Team while helping coordinate product samples, new product launches and product development activities.
This is a varied role suited to someone who enjoys working in a fast-paced environment, managing multiple priorities and supporting both internal teams and customers.
Key Responsibilities
Your key responsibilities will include:
Coordinating product sampling, product launches and recent product development activities
Managing B2B, B2C sample order administration, including processing, reviewing and arranging despatch
Providing day-to-day administrative support to the Sales Team
Maintaining accurate customer databases, product information and internal systems
Providing customer support through our B2B ordering platform




Assisting with the preparation of product inspection and after-sales reports
Generating monthly sales reports and other ad hoc reports as required
Liaising with Sales, Customer Service, Warehouse and Marketing teams
Responding to customer and sales representative enquiries in a professional and timely manner
Completing general administrative duties as required
About You
To succeed in this role, you will ideally have:
Previous experience in sales administration, customer service or office administration
Strong organisational and time-management skills
Excellent attention to detail and data-entry accuracy
Confident written and verbal communication skills
A positive, proactive and customer-focused attitude
The ability to manage multiple tasks and changing priorities
Strong computer skills, including Microsoft Outlook, Word and Excel
Experience using CRM, ERP or B2B ordering systems would be an advantage
The ability to work effectively both independently and as part of a team
Experience within the flooring, building products, construction or wholesale distribution industry would be highly regarded but is not essential.
Working Hours
This is a full-time, office-based position.
The working hours are
9:00 am to 5:00 pm, Monday to Friday
.
What We Offer
A stable, full-time position with a growing national company
A supportive and collaborative team environment
Ongoing training and support
Exposure to product launches and new product development
Opportunities to learn, develop your skills and grow within the business
Convenient Dandenong South location
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📌 Sales Support Administrator (Melbourne)
🏢 Australian Select Timbers
📍 Melbourne