Be the First Smile Our Patients See!
Are you passionate about providing exceptional customer service in a fast‐paced medical environment, working with the best radiologists in Australia, alongside a team who are crazy good at what they do? Darling Downs Radiology (DDR) is looking for a motivated permanent Medical Receptionist to join our supportive and high‐performing team in Toowoomba.
About The Role
You'll be the face of our clinic – welcoming patients, managing appointments, handling billing, and helping keep our day running smoothly. This is a permanent role covering shifts from Monday–Friday, with full training provided to set you up for success.
Key Responsibilities
Greet and register patients, ensuring smooth check‐ins
Answer phones, respond to enquiries, and book appointments
Confirm patient preparation for imaging procedures
Quote fees and explain Medicare rebates
Process private, Medicare, DVA, and third‐party claims
Help maximise clinic efficiencies and provide exceptional patient care
Culture, Well‐being & Benefits
No weekends
4‐week induction & training program
Competitive hourly rates reflective of the fast‐paced medical imaging sector
Fitness Passport – access to 1,000+ fitness locations
Staff discounts on retail, wellbeing, and financial products
Uniforms provided
Employee Assistance Program (EAP) and wellbeing support




Ongoing training and career development opportunities
Be part of a company that values diversity, inclusion, and patient care
About You
Experience in a customer service or administration role
Good time management, communication, and computer skills
A patient‐first attitude and positive, team‐oriented mindset
Ability to thrive in a quick‐paced, detail‐focused environment
Willingness to learn medical imaging systems (training provided)
About Us
Darling Downs Radiology (DDR) is a proud part of South Coast Radiology (SCR) and the Integral Diagnostics (IDX) network – Australia's leading provider of diagnostic imaging services. Located just a short walk from Toowoomba's city centre, DDR offers a wide range of services including MRI, CT, Ultrasound, Mammography, and Nuclear Medicine.
Join Our Team!
Ready to be part of a positive team that makes a real difference every day?
Simply submit your resume and a cover letter by selecting APPLY.
Any questions? Please contact Talent Acquisition Specialist Aaron Piscopo on .
Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
Building a healthier world, by delivering the best health outcomes one patient at a time.
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📌 Medical Receptionist (Toowoomba)
🏢 Integral Diagnostics (IDX)
📍 Toowoomba