We are a market-leading banking organization with an international presence. The Cross-Border Banking & Financial Institutions Department (CFD) supports cross-border banking, trade finance, financial institution partnerships and banking services for Chinese-background corporates in Australia. Working closely with local and offshore stakeholders, the Department provides a broad range of banking solutions and plays an important role in the Branch's business growth.
Summary
The role will beresponsible for supporting the Department's customer relationship management, customer onboarding and due diligence processes, business coordination, transaction executionand portfolio administration. The position offers broad exposure tofinancial institutions, trade finance, cross-border banking and Chinese corporate banking activities, and contributes to both day-to-day business supportand selected business development activities.
Key Duties and Responsibilities
1. Business Development & Relationship Management
Support the management of cross-border banking, corporate customer and financial institution relationships.
Maintain regular communication with assigned customers on customer due diligence, business activities, documentation requirements and service enquiries.
Participate in customer meetings, visits, marketing activities and business development initiatives.
Assist identifying customer needs and supporting businessoriginationopportunities.
Coordinate with internal stakeholders to ensure efficient customer service delivery.
Participate in domestic and overseas business trips where required.
2. Risk, Operational & Compliance Management
Manage customer onboarding, KYC/CDD reviews,



periodic reviews and customer information maintenancefor financial institution and non-financial institution customers.
Collect, verify and maintain customer due diligence documentation and supporting materials.
Coordinate AML/CTF, sanctionsscreening and other compliance-related reviews.
Ensure compliance with internal policies, regulatory requirements and workflow procedures.
Assist in portfolio monitoring and risk management activities.
3. Transaction & Operational Support
Support the processing oftrade financetransactions,including letters of credit,guarantee, forfaiting and other related products.
Assist inbilateral financing, syndicated financing, risk participation and other banking transactions.
Prepare business proposals, transaction materials, approval documents and supporting documentation.
Monitor transaction progress, and assist with post-transaction management and reporting.
Qualifications and Experience
Experience in banking, preferably in trade finance, corporate banking, transaction banking, financial institutions or related areas.
Abilityto build and maintain customer relationship, and skill to developbusiness through active participating in client servicing, transaction execution and day-to-day business support activities
Practical knowledge of KYC/CDD, AML/CTF and regulatory compliance requirements,
Strong communication, coordination andinterpersonal skills with a customer-focused mindset.
Highly organised with solid attention to detailand accuracy.
Demonstrated sense of responsibility, willingness to learnand ability to work under deadlines.
Ability to work independently and collaboratively in a team environment, and manage multiple tasks effectively.
Fluent written and spoken English and Mandarin preferred.
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📌 Relationship Manager (Mandarin Speaking) (New South Wales)
🏢 seek.com.au
📍 New South Wales