The Compliance and Administration Officer keeps our Self-Employment Assistance Program on track - making sure we're meeting regulations and policies while managing the admin that holds everything together. You'll need to love the details, be someone who follows the rules and gets others to do the same, and be comfortable picking up the phone when something needs sorting.
This isn't a heads-down computer compliance job - you'll be working directly with people and holding them to the program's standards.
Think good cop and bad cop all in one - friendly, approachable, but robust when it comes to process. This is a role for someone who is detail-obsessed and a great communicator - and if that's you, you'll have a lot of fun doing it. You'll also be supporting a program with a lovely team that genuinely changes people's lives!
Things you would be doing each week.
Admin
Liaising with the Department's Review and Payroll team and managing SBC application submissions
Actioning Department enquiries as they come in
Managing business cost reimbursement requests and uploading payment evidence
Confirming participant bookings and keeping coaches' calendars full
Entering business and mentoring session details into Workforce Online
Compliance
Reviewing and approving Business Plans against program guidelines




Sending program agreements and application forms to participants post-approval
Ensuring participants hold the right insurance before and throughout the program
Enforcing the 72-hour rescheduling and cancellation policy (VERY IMPORTANT!)
Monitoring the Workforce Online dashboard and staying on top of due and overdue items
Conducting Quarterly Reviews to assess business viability
Managing suspensions and terminations in line with program guidelines
Reviewing CAPI requests and uploading required evidence
We're open to Juniors, Career Changers or anyone who thinks they've got what it takes! Send through your salary expectations within your application! :)
Please consider applying even if you don't meet 100% of what's outlined.
Key Responsibilities
Collaborating with teams
Key Strengths
Regulatory knowledge
Project management
Why Australian School of Entrepreneurship is partnering with Hatch on this role.
Hatch exists to level the playing field for people as they discover a career that's right for them. So when you apply you have the chance to show more than just your resume.
A Final Note: This is a role with Australian School of Entrepreneurship not with Hatch.
#J-*****-Ljbffr

📌 Compliance And Engagement Officer @ Australian School Of Entrepreneurship (Brisbane)
🏢 Hatch
📍 Brisbane