Position
Christian Dior Couture offers more than a beautiful brand to our clients; we invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Job responsibilities
Sales/Performance
Commit to achieve ambitious sales targets by mastering the use of selling techniques, clientele and product knowledge
Identify clients' expectations and complete sales transactions successfully
Advise clients across all product categories and do cross-selling for maximizing sales potentials
Ensure the sales opportunities of the department are maximized
Assist the teammates in driving sales & achieving Boutique's objectives
Plan and take actions to cope with the business needs or exceeding goals
Client Development
Demonstrate passion & empathy to all clients and provide unique & timeless experience to them
Support the department in maximizing recruitment opportunities and establishing excellent client relationships
Master the use of Be Dior to increase client loyalty
Arrange private appointments with clients
Provide excellent after-sale-service
Promote clientele in the department to ensure the highest level of client experience is delivered and maintained consistently




Support all kinds of Boutique events that contribute to the sales and overall Boutique performance
Act as a Role Model and Staff Coaching
Act as a role model to the junior staff by demonstrating his/her excellent client service, selling techniques and product knowledge through coaching, partner-sell etc. for improving department's performance
Involve in reviewing progress of junior staff to identify their potentials and improvement areas
Assist in team motivation to drive business, maintain positive team spirit and enhance synergies of the Boutique
Boutique Operation and Back of House Management
Provide necessary support to the floor
Maintain the upkeep of selling space, visual merchandising and image of the store in highest standard
Ensure all the Company policies and guidelines are well implemented in the Boutique
Support the operations team on inventory management
Profile
Work Experience
Minimum 4 years of relevant experience with 1 year of supervisory/managerial level in retail industry
Other Requirements
Good command of communication, interpersonal and leadership skills
Excellent selling technique and service-oriented
Able to work independently and also as a team player
Self-motivated, proactive and passionate in luxury fashion industry
Proficient in English, other language is an advantage
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📌 Supervisor (Full-Time) - Sydney Castlereagh St (New South Wales)
🏢 Christian Dior Couture
📍 New South Wales