Administration Officer - Employment Services
The calm in the chaos. The organiser. The problem solver.
At MADEC, we're changing lives through employment. Behind every successful Job Coach and every participant finding work is an exceptional administrator who keeps everything moving.
We're looking for an experienced Admin Officerto join our Mildura Employment Servicesteam.
This role isn't for someone looking for a quiet desk job.
It's for someone who genuinely loves being busy, can prioritise competing demands without breaking a sweat, and enjoys being the person who keeps the office running while delivering outstanding customer service.
What you'll be doing
You'll be the first point of contact for participants, employers and visitors while supporting a busy Employment Services team with high-quality administration.
Your day may include:
Managing a busy reception and multiple phone lines
Welcoming participants, employers and visitors with professionalism and warmth
Triaging enquiries and ensuring people get to the right person quickly
Providing administrative support across the branch
Preparing documents including resumes, letters and reports
Maintaining accurate client records and compliance documentation
Assisting with banking, petty cash and general office administration
Supporting meetings, events and promotional activities
Keeping the office organised, efficient and running smoothly
We're looking for someone who...
Loves administration and takes pride in being organised




Can confidently manage competing priorities in a fast-paced environment
Stays calm when the phones are ringing, people are waiting and priorities change
Has excellent computer skills and can confidently use Outlook, Microsoft Office, Teams and learn new systems quickly
Communicates professionally with people from all walks of life
Has outstanding attention to detail
Is proactive, adaptable and enjoys solving problems before they become problems
Experience in administration, reception or customer service is highly regarded, particularly in a busy office environment.
Why MADEC?
At MADEC, you'll be joining a values-driven organisation committed to helping people achieve meaningful employment and creating stronger communities.
You'll work alongside a supportive team where your contribution genuinely matters, receive comprehensive training in our systems and processes, and have the opportunity to build a rewarding career with an organisation making a real difference.
We value:
Empathy
– We are understanding and compassionate.
Genuine
– We are true to ourselves and others.
Ethical
– We do what is right, just and fair.
Passionate
– We are committed to making a difference.
Responsible
– We own our actions.
Essential: Current National Police Check and Working with Children Check - or willingness to obtain. Experience working within a busy office workplace.
Desirable: Certificate qualification in Business (Administration). Previous work within the Employment Service and / or Training industry.
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📌 Administration Officer - Employment Services (Mildura)
🏢 Madec Australia
📍 Mildura