09 Aug
|
Xtremepush
|
Victoria
09 Aug
Xtremepush
Victoria
About Xtremepush Xtremepush is an Omnichannel Customer Engagement Platform powered by a built-in CDP.
It enables leading brands to leverage real-time data, AI and gamification to deliver highly personalised, lifecycle-specific customer journeys that drive conversions at scale.
All with one unified solution.
Headquartered in Dublin, and with offices in London, New York, and São Paulo, the company helps operators all around the world understand their customers and improve player experiences world-wide.
Role Purpose The Sales and Marketing Manager (APAC) is responsible for planning, directing, and coordinating regional sales and marketing activities to drive revenue growth, customer retention, and brand expansion.
The role combines strategic leadership with operational execution, overseeing account management functions, regional go-to-market strategies, and cross-functional collaboration to maximise organisational performance and market presence.
Key Responsibilities
1. Sales Marketing Strategy ● Direct the development and execution of regional sales strategies, setting targets to maximise revenue, client growth, and customer loyalty.
● Lead the creation and implementation of marketing and go-to-market strategies to promote the organisation's products and services across APAC.
● Drive initiatives to strengthen brand positioning, customer engagement, and long-term brand loyalty in the region.
● Develop and implement strategies to enhance the organisation's reputation with clients and stakeholders.
2. Leadership Team Management ● Lead, manage, and grow a team of Account Managers across the APAC region.
● Provide coaching, mentorship, and performance management to ensure high levels of engagement and productivity.
● Conduct regular one-on-one meetings, performance reviews, and development planning.
● Lead recruitment and onboarding of new team members, including Account Managers and supporting roles.
● Establish a high-performing regional team aligned with company values and objectives.
3.
Sales Pipeline Revenue Management ● Oversee and control the regional sales and account management pipeline to ensure alignment with revenue targets ● Manage upsell, renewal, and retention strategies to achieve growth and minimise churn.
● Analyse pipeline performance, identify risks and opportunities, and implement corrective actions.
● Own forecasting accuracy and provide regular reporting and insights to senior leadership.
4. Strategic Planning Regional Expansion ● Establish and lead the APAC regional function, defining how products and services are sold, managed, and scaled.
● Contribute to pricing and packaging strategies tailored to regional market conditions.
● Identify market trends, competitive insights, and customer feedback to inform strategic decisions.
● Support expansion into new geographies across Asia and Oceania.
5. Client Relationship Account Oversight ● Maintain senior-level relationships with key clients across the region.
● Ensure high renewal rates, strong customer satisfaction, and delivery of value through account management practices.
● Act as the primary escalation point for complex client issues across account management, onboarding, and support.
● Attend strategic conferences and events within the region to promote the business and enforce strong client relations through face to face meetings ● Oversee delivery quality and resource allocation for new and existing clients.
6. Systems, Reporting Process Optimisation ● Direct the effective use of CRM systems (e.g., HubSpot) to ensure accurate data management, reporting, and automation.
● Implement best practices for pipeline tracking, forecasting, and customer engagement.
● Collaborate with finance and operations to align sales forecasts with budgets and strategic plans.
7. Cross-functional Collaboration ● Coordinate with Sales, Marketing, Customer Success, Product, and Support teams to ensure a unified customer approach.
● Act as the regional liaison to ensure alignment of processes, communication, and execution.
● Support current business initiatives, including RFP participation and market development activities.
8. Operational Support Oversight ● Oversee service delivery standards, including SLAs, response times, and customer satisfaction metrics.
● Support interim operational needs (e.g., customer support or onboarding) during regional scaling.
● Ensure all business functions operate effectively within the APAC region.
Key Performance Indicators (KPIs) Revenue Growth ● Achievement of upsell and revenue growth targets ● High renewal rates and minimal customer churn Pipeline Forecasting ● Accuracy of sales forecasts ● Maintenance of a healthy and progressing sales pipeline Customer Success ● Strong client satisfaction and retention ● Delivery of regular business reviews and strategic account engagement Team Performance ● Development and retention of a high-performing team ● Successful hiring and scaling of regional headcount Regional Leadership ● Successful establishment and growth of APAC operations ● Effective cross-functional alignment and operational delivery Skills Experience ● Minimum 3 years of relevant experience and Bachelor degrees in relevant field ● Proven experience in sales and/or account management leadership roles ● Strong strategic planning and execution capabilities in sales and marketing ● Experience managing regional or international markets (APAC preferred) ● Demonstrated ability to lead teams, drive performance, and scale operations ● Strong analytical, forecasting, and CRM management skills ● Excellent stakeholder management and communication skills
📌 Sales And Marketing Manager (Apac) (Victoria)
🏢 Xtremepush
📍 Victoria