As a Customs Broker at FedEx, you will be responsible for managing end-to-end customs clearances while maintaining the highest standards of compliance, accuracy, and customer service. You will collaborate closely with clients, internal operational teams, and government authorities to deliver seamless import and export outcomes.
Key Responsibilities
Lodging import and export declarations and managing customs entries from start to finish
Ensuring accurate tariff classification, valuation, and application of relevant Australian customs customs, quarantine, and other
Collecting, reviewing, and interpreting shipping and customs documentation to ensure accuracy and compliance
Providing value-added advisory services, including duty minimisation strategies, tariff concessions, and duty drawback advice
Liaising with clients, internal freight and transport teams, and government agencies
Managing multiple shipments and deadlines in a fast-paced environment
Skills & Experience
Licensed Customs Broker (essential)
Proven experience in import/export customs clearance operations
Strong knowledge of Australian customs legislation, tariff classification, and valuation




High level of attention to detail and accuracy
Excellent written and verbal communication skills
Ability to work collaboratively across customs, freight forwarding, and transport teams
What We Offer
Career growth and progression:
At FedEx, you're more than just part of a global brand - you're part of a team where people feel supported, valued, and connected. Our employees build long-term careers with us, with many of our Customs professionals progressing into roles such as Station Managers, Senior Leaders, and Engineers, as well as taking on international opportunities. We are committed to supporting your career aspirations every step of the way.
Extra Earning potential:
Maximise your earnings in a supportive and team-oriented team environment, with access to weekend work and public holiday shifts, a competitive hourly rate, and full-time job security
Tuition assistance:
At FedEx, we are a team that genuinely cares. We offer support for further education to help you grow and develop your career
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📌 Customs Broker (Melbourne)
🏢 Fedex
📍 Melbourne