Cincotta Discount Chemist Rhodes is a specialist pharmaceutical provider dedicated to delivering high-quality, personalised medication solutions to our patients. Our commitment to excellence, patient care, and professional service has established us as a trusted healthcare provider in the community. We pride ourselves on our team of skilled professionals who are passionate about making a difference in patients' lives through innovative pharmaceutical care.
About the role
We are seeking an experienced
Pharmacy Retail Manager
to join our team at our Rhodes, NSW location. This is a
full-time position
offering the opportunity to lead and manage our retail pharmacy operations. As Pharmacy Retail Manager, you will be responsible for overseeing the day-to-day running of the pharmacy, ensuring excellent customer service, maintaining compliance with pharmaceutical regulations, and leading a dedicated team. This role is critical to the success of our retail operations and directly impacts the quality of care we provide to our patients.
Key responsibilities
Manage all aspects of daily retail pharmacy operations, including stock management, ordering, and inventory control
Supervise and mentor pharmacy staff, providing guidance, training, and performance management
Ensure compliance with all relevant pharmacy legislation, regulations, and skilled standards
Deliver exceptional customer service and build strong relationships with patients and healthcare professionals
Manage the pharmacy budget, monitor expenses, and identify opportunities for cost efficiency
Maintain accurate records and documentation in accordance with regulatory requirements
Handle customer inquiries and resolve complaints professionally and promptly




Implement and monitor quality assurance procedures and health and safety protocols
Contribute to the development and achievement of pharmacy business objectives and targets
What we're looking for
Proven experience in pharmacy retail management or a similar leadership role within a healthcare setting
Strong knowledge of pharmacy operations, pharmaceutical products, stock ordering and inventory management
Excellent leadership and people management skills with the ability to motivate and develop a team
Outstanding customer service expertise and the ability to build positive relationships with patients and colleagues
Sound understanding of pharmaceutical legislation, regulations, and professional standards in Australia
Strong organisational and time management skills with the ability to prioritise multiple tasks
Proficiency with pharmacy management systems and retail point-of-sale software
Excellent communication skills, both written and verbal
Problem-solving ability and a proactive approach to challenges
Experience in budget management and financial planning is advantageous
What we offer
At Cincotta Discount Chemist Rhodes, we are committed to supporting the wellbeing and professional development of our team members. We provide opportunities for ongoing professional development and training to support your career growth within the pharmacy profession. We foster a collaborative and supportive work environment where your contributions are valued and recognised. Our team enjoys a positive workplace culture centred on patient care and professional excellence. We provide a workplace that prioritises health and safety, with access to wellbeing resources and support. We encourage open communication and welcome discussions about how we can support you in this role.
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📌 Pharmacy Retail Manager (New South Wales)
🏢 seek.com.au
📍 New South Wales