With our continuous growth, we are seeking a candidate for a passionate and customer-focused
Service Advisor
to join our team here at Volkstech. As the first point of contact for our valued customers, you'll play a key role in delivering exceptional service experiences—from booking appointments to coordinating repairs and everything in between.
This is a fantastic prospect to grow your career with a respected and expanding organisation that truly values its people.
What's in it for You?
Key Responsibilities
Greet and assist customers in person and over the phone
Accurately document customer needs and vehicle information
Present service options and recommend additional services where appropriate
Schedule appointments based on customer needs and workshop availability
Liaise with technicians and keep customers updated throughout the service process
Prepare quotes, process payments, and finalise invoices
Ensure all customer service matters are handled promptly and professionally
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📌 Service Advisor (Melbourne)
🏢 Volkstech
📍 Melbourne