Operations Coordinator | Property Transactions & Client Services
Join one of Australia's fastest-growing property investment businesses and play a critical role in delivering an exceptional client experience.
We're seeking a highly organised Operations Coordinator to manage the post-contract journey for our Multi-Unit Complex property transactions. This role combines property administration, transaction coordination, client communication, compliance, and operations, ensuring every settlement runs smoothly from contract signing through to property management handover.
If you thrive on organisation, enjoy working with clients, and love keeping processes running efficiently, we'd love to hear from you.
About the Role
You'll be responsible for managing every stage of the post-transaction process, ensuring clients receive exceptional service while maintaining compliance and operational excellence.
Working closely with our Property Advisors, Property Management team and external stakeholders, you'll ensure settlements progress on time and every client has a seamless experience.
Key Responsibilities
Manage end-to-end post-transaction administration for Multi-Unit Complex property purchases
Coordinate the settlement process with clients, advisors and external stakeholders
Provide proactive client communication throughout each transaction
Schedule and complete final property inspections
Coordinate handover to the Property Management team
Complete Anti-Money Laundering (AML) and compliance requirements
Maintain accurate transaction records and documentation
Monitor settlements, deadlines and key milestones
Liaise with solicitors, conveyancers, property managers and internal teams
Identify and resolve transaction issues before they become problems
Ensure all compliance processes are completed accurately and on time
About You
We're looking for someone who genuinely enjoys creating structure,



solving problems and delivering an exceptional client experience.
You'll bring:
Experience in operations, administration or transaction coordination
Property administration or sales administration experience (highly regarded)
Outstanding organisational and time management skills
Exceptional attention to detail
Robust written and verbal communication skills
The ability to manage multiple transactions simultaneously
Confidence working within structured systems and compliance processes
A proactive, solutions-focused mindset
Highly Regarded Experience
While not essential, experience in any of the following will be highly valued:
Property settlements
Conveyancing
Real estate administration
Buyers agency administration
Property management
Transaction coordination
Mortgage broking administration
AML / KYC compliance
Legal administration
Property investment
Why Join Us?
Meaningful Work
You'll become an integral part of one of Australia's leading property investment advisory businesses, managing high-value property transactions that help Australians build wealth through property.
Career Growth
Ongoing training and development
Exposure to complex multi-property investment transactions
Opportunities to grow within a rapidly expanding business
Work alongside experienced property professionals
Team & Culture
High-performing, supportive team
Collaborative and professional environment
Systems and processes designed for success
A business that values accountability, precision and continuous improvement
Location
Richmond, Melbourne (Office Based)
This Role Isn't For You If...
You struggle with organisation or attention to detail.
You dislike following structured processes.
You're looking for a low-responsibility administrative role.
You prefer minimal client interaction.
You become overwhelmed managing multiple priorities and deadlines.
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📌 Operations Coordinator | Property Transactions & Client Services (Melbourne)
🏢 Follio
📍 Melbourne