We are seeking a friendly, organised and proactive
Receptionist / Administrative Assistant
to become the welcoming face of our disability support organisation. This is an exciting opportunity for someone who enjoys helping others, thrives in a busy office environment, and takes pride in providing exceptional customer service. You will be the first point of contact for clients, visitors, and stakeholders, whilst also providing essential administrative support across various departments. This position plays a crucial role in maintaining our professional image and ensuring that all incoming enquiries and administrative tasks are handled with efficiency, warmth, and professionalism.
Key responsibilities
Greeting and welcoming visitors, clients, and stakeholders with a professional and friendly demeanor
Managing incoming telephone calls and directing them appropriately whilst taking accurate messages
Maintaining the reception area to ensure it is clean, organised and presentable at all times
Processing and filing administrative documentation accurately and in a timely manner
Scheduling appointments and managing calendar systems for staff members
Handling correspondence, including emails and postal mail, and distributing to relevant personnel
Managing office supplies and equipment, raising orders when stock levels are low
Processing invoices, claims, and basic financial documentation as required
Providing administrative support to various departments within the organisation
Maintaining confidentiality and adhering to data protection protocols
Performing general office duties and assisting with special projects as needed
What we're looking for
Proven experience working as a receptionist or in an administrative support role
Excellent customer service skills with the ability to communicate professionally with a diverse range of people
Solid organisational and time management abilities




Proficiency in using Microsoft Office applications and experience with reception management software or similar systems
Excellent written and verbal communication skills
Attention to detail and accuracy in record-keeping and data entry
Ability to multitask and prioritise effectively in a busy environment
Professional telephone manner and ability to handle enquiries courteously
Discretion and the ability to maintain confidentiality
Reliability and punctuality
A positive, flexible attitude and willingness to support team members
Desirable: experience working within community services, disability support, or similar not-for-profit environments
Desirable: knowledge of NDIS processes and terminology would be advantageous
About us
Avenues Lifestyle Support Association Inc. is a disability organisation dedicated to providing support and services that enhance the quality of life for the people we serve. We are committed to fostering an inclusive, supportive workplace where every team member is valued and supported. Our mission is to make a positive impact in our community, and we believe that exceptional customer service and administrative excellence are key to achieving this. We pride ourselves on creating a collaborative environment where staff are encouraged to develop their skills and contribute meaningfully to our organisation's success.
What we offer
We offer a supportive and inclusive work environment where your contribution is truly valued.
As part of our team, you will benefit from working with a dedicated group of professionals who are passionate about making a difference in our community.
We provide opportunities for professional development and training to help you advance your career.
We are committed to supporting the health and wellbeing of all our employees and offer flexibility where possible to accommodate work-life balance.
We encourage applications from people of all backgrounds and welcome any requests for reasonable adjustments or alternative formats of information during the recruitment process.
#J-*****-Ljbffr

📌 Receptionist-Administrative Assistant (Gympie)
🏢 Avenues Lifestyle Support Association
📍 Gympie