Explore your opportunities today and dive into a career with the Townsville Hospital and Health Service.
About your opportunity
Join a team dedicated to making a difference every day. In this rewarding role, you will provide exceptional, person-centred service to patients, families, and the wider community. Working collaboratively within a supportive administrative team, you will play a vital role in delivering high-quality patient-focused outcomes and seamless organisational support. By embodying our values in every interaction, you will help create a positive, inclusive, and exceptional workplace where both patients and staff can thrive.
About your new employer
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban,



country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, reliable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Market-competitive salary and benefits
We offer attractive remuneration packages and generous leave entitlements.
Casual Rate: $***** to $***** p.h. (AO3)
*****% employer contribution to superannuation
Plus Salary Sacrificing options may be available
Requirements
Advanced customer service experience relevant to the public health setting including the demonstration of patience, understanding, confidentiality and a positive approach that includes the ability to deescalate difficult situations.
High level written, verbal and interpersonal skills to effectively liaise with internal and external customers and stakeholders at various levels.
This is a Vaccine Preventable Disease (VPD) risk role.
Pre-employment checks will be conducted.
Applications close: Tuesday, 25 August ****
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📌 Patient Services Officer (Outpatients Clinics) (Townsville)
🏢 Queensland Health
📍 Townsville