Assistant Food & Beverage Manager/F&B; Operations Supervisor
The Role
The Assistant Food & Beverage Manager supports the Food & Beverage Manager in overseeing the daily operations of the restaurant, bar, functions, and events. The role is responsible for delivering exceptional guest experiences, maintaining operational standards, driving revenue, ensuring compliance, and developing a high-performing team. This is a hands-on operational role requiring a strong leadership presence. The Assistant Food & Beverage Manager is expected to spend at least 75% of their working time in guest-facing areas, actively leading service, supporting team members, engaging with guests, and ensuring smooth day-to-day operations.
Key Responsibilities
Operations
Lead service periods and ensure efficient, high-quality service delivery.
Maintain a strong floor presence and support staff and guests throughout each shift.
Oversee opening and closing procedures.
Monitor service standards, staffing levels, and guest satisfaction.
Work closely with kitchen, events, and wider hotel teams to ensure seamless operations.
Leadership & Team Development
Lead, motivate, and develop Food & Beverage team members.
Conduct daily briefings and service meetings.
Provide ongoing coaching, training, and performance support.
Assist in achieving budget, revenue,



and profitability targets.
Conduct stocktakes and maintain inventory accuracy.
Monitor stock rotation, minimise wastage, and assist with purchasing.
Sales & Business Development
Support beverage promotions.
Drive upselling and revenue opportunities.
Monitor sales performance and support hotel promotions, functions, and events.
Guest Experience
Deliver and maintain exceptional customer service standards.
Manage guest feedback, complaints, and service recovery.
Lead by example in professionalism, presentation, and service excellence.
Events & Functions
Assist with the planning and execution of functions, conferences, and special events.
Coordinate with event, kitchen, and operational teams to ensure successful delivery.
Compliance & Safety
Ensure compliance with RSA, licensing, food safety, and WHS requirements.
Maintain cleanliness, hygiene, and secure work practices.
Complete and manage incident reporting as required.
Administration
Assist with rostering and labour management.
Prepare shift reports and operational updates.
Flexibility & Availability
Availability to work a rotating roster including mornings, evenings, weekends, and public holidays.
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📌 Assistant Food & Beverage Manager/F&B Operations Supervisor (New South Wales)
🏢 CASTLEREAGH BOUTIQUE HOTEL
📍 New South Wales