As a contractor within the
Rider Operations team, you
will support the planning and execution of core processes and perform key reporting functions. You will also support the delivery of ongoing and project-based work in line with the broader Rider Operations strategy for Australia and New Zealand.
What You'll Do
Support the Airports Team in the optimisation of rider experiences at the airport, including pick-up zones configuration and improvement measurement
Build with internal and external stakeholder relationships to achieve business outcomes
Support the set-up, testing, execution and quality control of new and existing processes or programs
Assist with weekly performance reporting, communicating key insights with stakeholders from across the business
Support your manager in the delivery of end-to-end projects, from initiation to execution
What You'll Need




University degree in a quantitative discipline, such as Economics, Statistics, Finance, Business/Commerce, Social Science, IT, Computer Science, Engineering, or equivalent experience
1-2 years of experience applying analysis to solve business problems (could be through university coursework)
Ability to learn recent processes and tools quickly
Well rounded communication and stakeholder management skills
Very strong attention to detail
Very proficient at using Google Suite, especially Sheets (or Excel)
Ability to run (and continually optimise) recurring weekly processes
Above all else, a "can-do" attitude and initiative are the most important qualifications!
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📌 Operations Support (Melbourne)
🏢 eTeam
📍 Melbourne