About the Role
A large insurance group is seeking a Senior Business Analyst to join a squad responsible for maintaining, enhancing, and modernising a mainframe-based policy administration system, a business‐critical platform supporting policy servicing, billing, payments, renewals, product changes, regulatory compliance and core operational processes.
This is a business-facing role, working directly with the Product Owner.
You'll need enough fluency in the underlying COBOL/mainframe landscape to bridge conversations between business stakeholders and engineering teams – this isn't a technical BA role, but you need to be comfortable enough in that world to ask the right questions and translate confidently both ways.
Key Responsibilities
Lead end-to-end requirements analysis for complex system integrations, data migrations and platform consolidations, including new and migrated retail life products, riders and pricing
Partner with business and technology teams to design AI-enabled and automated solutions that are secure, compliant and customer-centric
Use JIRA, Confluence and AI tools to document user stories, functional specifications, system rules, product configurations, data mappings, process diagrams and acceptance criteria
Conduct impact assessments across core and dependent systems (mainframe, APIs, customer-facing, automated and AI systems)
Facilitate requirement refinement sessions, walkthroughs and agile ceremonies as required




Ensure alignment across product, capital, engineering and business operations stakeholders
Guide testers on test scenarios, support UAT, release readiness activities and post-release checks
Provide specialist system expertise to business operations, production support and incident/root cause investigations when required
Maintain high-quality documentation throughout the delivery lifecycle, ensuring traceability from requirements through to delivery
What You'll Bring
5+ years' experience in Australia as a Senior Business Analyst within the Life Insurance industry
Solid Life Insurance domain knowledge, product configurations and enhancements, new business, underwriting, claims, policy services, pricing, billing, commission, financial reporting etc.
Mainframe-based policy admin system experience is a robust plus
Proven experience delivering large-scale initiatives, particularly data migration and system integration
Comfort working alongside legacy/COBOL systems and translating between business and engineering teams
Strong analytical and problem-solving skills, with a keen eye for automation and transformation opportunities
Proven ability to deliver high-quality requirements artefacts — user stories, functional specs, clear acceptance criteria
Excellent stakeholder engagement, communication and facilitation skills across business and technical teams
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📌 Senior Business Analyst (New South Wales)
🏢 Clearcompany
📍 New South Wales