Join a respected, long-established industrial business with a robust reputation for quality, service and doing things properly.
This is a hands-on role for someone who enjoys variety, accuracy and being the person who keeps customers, suppliers and internal teams moving in the same direction.
You'll be joining a friendly, stable team where people genuinely support each other — with training from an experienced colleague and a manager who will set you up for success.
The Role: This is a broad coordination role across customer service, order management, procurement support and delivery tracking.
Most of your time will be focused on customer service and order management, with a smaller but important focus on procurement, purchase orders and supplier follow-up.
Day to day, you'll be responsible for: Processing customer orders from dealers and the sales team Providing updates on stock availability, lead times and delivery timelines Managing local and overseas purchase orders, including PO confirmations and ETA updates Updating supplier, freight and customer information in IFS / ERP systems Liaising with freight forwarders and internal teams to track deliveries and resolve issues Keeping customers informed of delays, revised ETAs and order progress Supporting sales, warehouse, service, finance and operations teams with clear communication Helping maintain accurate customer files, pricing updates and product information About You: Attitude, accuracy and communication are key.




You may come from customer service, procurement, logistics, inventory, manufacturing or operations — or you may be ready to step into a broader role where you can keep learning and building your career.
You'll do well here if you: Are organised, proactive and detail-focused Have experience using ERP systems, ideally in a busy order or operations environment Enjoy solving problems and keeping information accurate Communicate clearly with customers, suppliers and internal teams Can manage priorities and follow through on updates Take pride in doing things properly Are collaborative, adaptable and willing to help where needed Experience in manufacturing, spare parts, mechanical products or site service administration would be helpful, but it is not essential.
Why You'll Love It: Stable, established business with a strong reputation Friendly team culture with genuine long tenure Varied role across customer service, procurement and operations Supportive manager and structured handover Hybrid flexibility once you're settled and up to speed Opportunity to grow your skills across logistics, procurement and supply chain Future pathway into broader responsibility over time This is a great opportunity to join a quality-focused industrial business where your accuracy, communication and follow-through will be genuinely valued.
Apply Today for a confidential career discussion.

📌 Procurement And Customer Service Officer (Queensland)
🏢 Uplift Recruitment
📍 Queensland