Inner Suburbs Melbourne Location Hybrid role Salary dependant on experience About the Company: Join a quick-growing Managed IT Services and Cybersecurity provider supporting clients across multiple industries.
We're a team that values initiative, learning, and delivering real impact through great tech support.
About the Role We're looking for an enthusiastic, people-focused IT Support Technician to deliver Level 1 Service Desk support, this is a great opportunity to build technical and customer service skills in a supportive, high-growth environment.
Key Responsibilities Resolve Level 1 support tickets across a range of technologies Deliver remote (and occasional onsite) support to clients Work with cloud and on-premise environments: Microsoft 365, Networking, AD,



and security platforms Document solutions, contribute to process improvement, and develop troubleshooting skills About You Previous Managed Services experience Excellent communication and customer service skills A genuine passion for technology and a willingness to learn What's on Offer Entry into a supportive team with mentoring and training Diverse client exposure—no two days the same Career growth in systems admin, cloud, security, and more Friendly culture with a focus on learning and development Ready to grow your IT career?
Apply now and make your next move count.

📌 Level 1 It Support – Managed Services Provider (Victoria)
🏢 Pathfinder Recruitment
📍 Victoria