Australian English Voice Customer Service Representative
We are seeking a skilled Australian English-speaking Voice Customer Service Representative to support customer interactions, communication projects, and AI-related initiatives.
The ideal candidate possesses excellent verbal communication skills, an authentic Australian accent, and the ability to engage naturally with customers while maintaining professionalism.
Responsibilities
Handle customer interactions in Australian English via voice-based platforms.
Communicate clearly, professionally, and courteously.
Follow scripts, guidelines, and communication protocols when required.
Accurately document interactions and feedback.
Maintain high-quality customer service standards.
Meet performance goals and project deadlines.




Requirements
Native Australian English speaker.
Authentic Australian accent with clear pronunciation.
Excellent communication and interpersonal skills.
Strong listening and problem‐solving abilities.
Reliable internet connection and a quiet work environment.
Ability to work independently and follow instructions.
Nice to Have
Previous customer service, call centre, support, or communication experience.
Experience with CRM systems and customer support tools.
Familiarity with AI, language, or localisation projects.
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📌 Australian English Voice Customer Service Representative (New South Wales)
🏢 OpsArmy
📍 New South Wales