Ipswich, United Kingdom | Posted on 19/05/2026
At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation.
That's why we are passionate about transforming recruitment in the public and private sectors.
In the modern job market, organisations in both public and private sectors face significant workforce challenges.
Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints.
Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries.
These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.
Civic Recruitment Limited addresses these challenges with creative recruitment and payroll solutions tailored for diverse organisational needs.
Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens.
With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.
Job Description
6-month contract role with a local authority
Summary
This is a 6-month contract role with a local authority, designed to provide high-quality administrative and customer service support within the Health Business Centre.




The position serves as a central point of contact for children, young people, families, and partner agencies.
It plays a crucial role in coordinating Health Visiting, School Nursing, and Children's Centre services, ensuring efficient service delivery and accurate data management.
Responsibilities
Act as the first point of contact, responding to telephone, email, and written inquiries.
Provide information, advice, and signposting to appropriate services.
Perform a range of administrative duties to support service teams.
Maintain accurate records and input data in line with organizational standards.
Prepare reports, data summaries, and service information as required.
Utilize IT systems, databases, and digital tools effectively.
Support performance monitoring and service delivery targets.
Liaise with internal teams, external agencies, and partners.
Assist in developing and improving administrative systems and processes.
Essential Experience Required
Experience in an administrative or customer service role.
Experience handling data entry and maintaining accurate records.
Experience dealing with members of the public and varied stakeholders.
Essential Qualifications Required
NVQ Level 2 (or equivalent) in Business Administration, Customer Service, or relevant field.
Evidence of ongoing professional development.
Willingness to undertake further training.
Additional Information
Working hours:
37 hours per week
Working pattern:
37 hours per week, Mon-Fri
Location:
Community Health Business Centre, Ipswich, IP4 4ER
Hybrid working:
Thursdays and Fridays mandatory office attendance; additional office attendance may be required during onboarding/training.
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📌 Health Business Centre Advisor (Queensland)
🏢 Civic Recruitment
📍 Queensland