Key Responsibilities - Design and define ServiceNow architecture aligned to business, ITSM, and enterprise standards - Lead solution design across ServiceNow modules including ITSM, ITOM, ITAM, and HRSD (as applicable) - Provide architectural guidance on platform configuration, customisation, and integrations - Ensure ServiceNow solutions align with security, performance, and scalability requirements - Define integration patterns between ServiceNow and external systems - Collaborate with business stakeholders, developers, and delivery teams to translate requirements into solutions - Review and approve technical designs, configurations, and development outputs - Establish and enforce ServiceNow development standards, best practices,



and governance - Support platform roadmap planning and continuous improvement initiatives Required Skill Set CTA certified Strong problem-solving skills Platform architecture and design Data model and table design Solution Architecture Application Architecture Integration Architecture Requirements Required Skills Qualifications - 5+ years' experience working with ServiceNow , including experience in an Architect role - Strong knowledge of ServiceNow architecture, data model, and core platform capabilities - Experience designing solutions across ITSM and related ServiceNow modules - Experience integrating ServiceNow with enterprise systems and cloud platforms - Strong understanding of security, access controls, and role-based permissions within ServiceNow - ServiceNow certifications (e.g. Certified System Administrator, Certified Implementation Specialist, or equivalent) - Robust stakeholder management and technical leadership skills - Excellent analytical, problem-solving, and documentation skills

📌 Servicenow Architect (New South Wales)
🏢 Indigitise
📍 New South Wales