About the company: Abound Supports provides person-centred disability and accommodation services designed to promote independence, wellbeing and community participation.
The organisation supports individuals with varied and complex needs through tailored care, supported living and daily assistance.
Our team works closely with participants, families and professionals to deliver safe, respectful and consistent services that reflect each person's goals, choices and cultural background.
Abound Supports is currently seeking a dedicated Residential Care Officer to work with their clients in a group home accommodation (SIL/SDA).
The successful candidate will help residents achieve greater independence and quality of life.
Location : Sutherland Shire, NSW Salary range: $70,000 - $90,000 per annum (depending upon the experience) Role : Full-time Key responsibilities include: • Develop, implement and regularly review individualised education, training, support plans that reflect each participant's goals, preferences, abilities and changing support requirements.
• Assess participants' needs and address them relating to health, welfare, accommodation, education, employment, and training and community access.
• Coordinate and supervise participants' daily routines within shared and supported living environments.
• Provide appropriate mental health, emotional and social support while following relevant behaviour support plans to strengthen participants' wellbeing and independence.
• Apply positive behaviour support strategies and person-centred practices to assist participants in achieving improved quality-of-life outcomes.




• Consult with participants and their families to identify personal concerns, assess the nature and extent of their support needs and determine suitable intervention strategies.
• Observe and evaluate participants' progress against their individual goals and maintain accurate progress notes, case records and incident reports.
• Maintain a safe, stable and welcoming home environment by identifying potential hazards, managing risks and promoting practices for overall wellbeing.
• Support participants to maintain meaningful relationships with their families, cultural networks, friends and local communities.
• Plan and facilitate participation in recreational, social, educational and community-based activities that build confidence, inclusion and social connections.
• Liaise with families, support coordinators, welfare agencies, healthcare professionals and other service providers.
• Monitor the use of participant-related resources and approved funding to ensure supports are delivered efficiently, responsibly and in accordance with individual plans.
Relevant Qualifications and skills: • Minimum Diploma in community services or equivalent qualification in a related field.
• Minimum 2 years of related experience in Australia • Sound knowledge of the NDIS framework and disability support services in Australia.




• Demonstrated administrative and case management capabilities.
• Solid verbal communication and professional writing skills.
• Excellent organisational and time management abilities.
• Proven ability to deliver responsive and person-centred customer service.
• Experience supporting participants with complex or high-care needs is desirable.
Attributes: • Positive attitude and a genuine passion for improving lives.
• Caring, patient and understanding when supporting older people.
• Awareness of complex trauma and its effects.
• Focused on achieving outcomes based on resident needs.
• Empathetic while maintaining professional boundaries.
• Culturally sensitive and respectful of diverse backgrounds.
Shortlisted candidates will be required to clear probity checks including NDIS Worker Screening Check and Working with Children Check.
You must have full-time work rights.
Australian Citizens/Permanent Residents are encouraged to apply.
Abound Supports is an equal employment opportunity employer.
Applications from culturally and/or linguistically diverse backgrounds are encouraged to apply.
If this sounds like the opportunity for you, please apply via this advertisement with a cover letter and resume outlining your skills and experience.
Please answer below questions while applying:
1. Do you have at least two years of experience as a Residential Care Officer in Australia?
2. Do you have understanding of the NDIS and disability support?
3. Have you done any certifications in the field of disability/community services/social services?

📌 Residential Care Officer (Sydney)
🏢 Abound Supports
📍 Sydney