The Role
As a Director, you will be client-facing from day one and trusted to lead projects from start to finish. This is an opportunity for an experienced professional to take full ownership and drive impactful outcomes for clients. The functions of the role will include:
Lead qualitative and quantitative research projects with precision and efficiency
Build and strengthen client relationships to ensure long-term success
Manage key client accounts, delivering exceptional service and results
Produce high-quality, market-leading deliverables that meet client needs
Help develop innovative solutions to differentiate the offering and strengthen the brand
Support the Executive Leadership Team in expanding practice capabilities and contribute to upskilling client service teams
This role covers all aspects of client and project management, including but not limited to:
Leading client briefings and understanding their needs
Developing proposals and designing customised methodologies
Creating questionnaires and discussion guides
Conducting fieldwork/experiments
Managing both external contractors and internal field teams
Performing data analysis (Q software is typically used)
Preparing reports and delivering client presentations
Producing high-quality deliverables for clients
Managing and nurturing client relationships with a focus on growth




Facilitating workshops and collaborative sessions
Overseeing quality control and managing budgets efficiently
About You
We're looking for someone who brings:
Strong quantitative research skills, including questionnaire design and experience with Q or SPSS
Some qualitative research skills (IDIs, immersions, focus groups, ethnography, etc.) with a desire to grow in other techniques and technologies
Experience in a market research agency, with hands-on project management skills and a proven ability to run customised research end-to-end
Excellent written English skills for report preparation and content creation, along with strong visualisation skills using Microsoft products, particularly PowerPoint
A passion for learning and developing client relationships, with the ability to uncover insights and deliver actionable recommendations
Familiarity with human-centred design techniques and some experience in B2B research, preferably within sectors such as financial services, government and healthcare
Personable and confident in building relationships, with solid communication skills for developing and delivering engaging presentations
Please note that you must have permanent residency/citizenship for Australia to be considered for this role.
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📌 Director, Quantitative (Sydney)
🏢 Aptitude Recruitment
📍 Sydney