Job description Administrative Support Officer Location: Parramatta Contract: 4 weeks contract with possibility to extend Pay Rate - $41/hour + Super Work Arrangement: Full-time onsite (5 days per week) About the Role DFP is seeking an experienced Administrative Support Officer to provide high-volume administrative support within a busy NSW Government team.
This role will see you managing shared inboxes, maintaining accurate records, handling enquiries, and supporting day-to-day operations to ensure productive service delivery.
Key Responsibilities Manage shared inboxes and allocate incoming enquiries, ensuring timely and appropriate responses or referrals Provide high-quality administrative support including data entry, document preparation, and record management Act as a key point of contact for internal and external stakeholders, handling enquiries with professionalism and discretion Prepare correspondence, meeting papers, and minutes, and assist with coordination of meetings and team activities Maintain accurate electronic and physical records in line with organisational policies and procedures Support general administrative tasks, projects, and team priorities as required Undertake routine processing activities in accordance with established procedures where required To be successful in this role, you will demonstrate: Experience in high-volume administrative support,



including inbox and enquiry management Strong customer service skills with the ability to communicate effectively across a range of stakeholders Excellent organisational skills with the ability to manage competing priorities and meet deadlines High attention to detail and accuracy in data entry and record keeping Sound judgement in assessing enquiries and determining appropriate responses or escalation pathways Ability to handle sensitive or complex matters with discretion and professionalism Proficiency in Microsoft Office and administrative systems To Apply: If this sounds like the role for you, please submit an updated copy of your resume in MS Word format by hitting APPLY NOW or contact Deepika at ****** #scr-deepika-bhasin Applicants new to DFP may be asked to provide additional information including work rights status via a survey link – if requested, we ask that you provide this information in order to expedite your application.
DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.
In addition, DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process.
If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via ****** or ************ and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
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📌 Administrative Support Officer (New South Wales)
🏢 Dfp Recruitment
📍 New South Wales