Account Director
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We're partnering with a well-established creative and marketing agency that delivers high-volume, integrated campaigns for some of Australia's most recognisable consumer brands.
With all capabilities in-house — including strategy, creative, PR, digital, production, and martech — they operate at the scale and speed needed to support major retail and FMCG brands. Their ability to execute complex campaigns end-to-end makes them a trusted partner to clients who expect more than just creative ideas — they expect delivery.
They are now looking for an Account Director to manage and grow a portfolio of key client accounts. This involves building strong, trusted relationships with clients, identifying new commercial opportunities to expand existing accounts, and ensuring the flawless delivery of integrated marketing solutions across various services like creative, digital, print, and production. The role requires proactive problem-solving, effective communication, and collaboration with internal teams to meet client needs and drive organic growth.
The Role
As an Account Director, you'll manage a portfolio of key customer accounts, ensuring flawless delivery of projects while building trust and value with clients. You'll work closely with internal teams, senior leadership, and clients across multiple service areas.
You'll be responsible for nurturing and growing existing accounts, proactively seeking opportunities to expand relationships and deliver integrated marketing solutions that align with client objectives.
Key Responsibilities
Manage and grow a portfolio of key customer accounts across marketing, creative, digital, print, and production services
Develop strong, trusted relationships with multiple stakeholders across each customer's business
Identify and pursue new commercial opportunities within existing accounts to deliver organic growth
Liaise effectively with internal creative, digital, media, production,



and strategy teams to ensure customer needs are met
Use insight and problem-solving to tailor innovative solutions to client challenges
This Role Is for You If
You're commercially savvy — able to spot and convert growth opportunities
You're a confident presenter and communicator, both internally and externally
You're proactive, solutions-oriented, and adaptable to fast-paced environments
You thrive in collaborative team cultures
You have experience onboarding and nurturing new clients (highly regarded)
About You
You have a minimum of 5–7 years' experience in an Account Director or similar role within a marketing or communications agency
You've successfully managed multiple high-value clients across a range of disciplines (digital, creative, print, production, strategy)
You're a natural relationship builder who can earn trust and deliver value
You bring strong project and stakeholder management skills, with excellent attention to detail
Established Agency:
Full-service, in-house model with strong delivery reputation
Strategic Focus:
You grow the accounts to their top potential
High-Calibre Clients:
Work with some of the most recognisable consumer brands in Australia
Interested?
Apply now to take the lead on growth for a full-service creative and marketing agency with national reach, in-house capability, and real momentum.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Strategy/Planning and Project Management
Industries
Marketing Services and Advertising Services
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📌 Account Director (Sydney)
🏢 Fulcrum
📍 Sydney