Lead the delivery of critical ICT services for Federal department!
12-month contract + 2 x 12-month extension options Canberra based | On-Site We are seeking experienced Project / Delivery Manager to join a high-performing Federal Government agency This is a key leadership role responsible for managing the end-to-end delivery of managed ICT services , acting as the primary point of contact between internal teams and service providers.
You will play a critical role in ensuring service performance aligns with business objectives, contractual obligations, and continuous improvement initiatives.
The Project / Delivery Manager will be responsible for but not limited to; Lead the delivery and operational management of managed ICT services, ensuring alignment with SLAs and KPIs Oversee contract management activities, including renewals and performance monitoring Drive the transition of new services or providers,



ensuring service readiness and stakeholder engagement Identify technical risks and contribute to requirements for upcoming market approaches Collaborate with internal teams and external vendors to ensure efficient system integration and service delivery The Project / Delivery Manager will have experience in the following: Proven experience managing technical projects and ICT service delivery in complex environments Strong knowledge of IT service management frameworks (ITIL / SFIA-aligned), including incident, problem, change, and request management Demonstrated experience with Approach to Market and tender processes within the APS Ability to build and maintain strong stakeholder relationships across multiple levels Excellent communication and facilitation skills, including running meetings, tracking actions, and reporting to senior stakeholders Experience working in fast-paced, high-demand environments with competing priorities This is an exciting opportunity for Project / Delivery Manager looking to take a leading role in delivering critical ICT services within a major Federal Government organisation.
You will enjoy a collaborative setting, meaningful work, and competitive contracting rates .
Please call Hitech at ************ or forward your resume to *******************, quoting ref number JA**** today!
For more opportunities, go to ******************.

📌 Project / Delivery Manager - Service Delivery - Federal Govt! (Australia)
🏢 HiTech Group
📍 Australia