Fully remote role, based anywhere within Australia Joining the fastest growing retention Agency in APAC Strategic ownership of a portfolio of some of the biggest brands in eCommerce This role will take strategic ownership of a portfolio of DTC brands and some of the biggest brands in eCommerce, owning the full Retention Strategy across Email, SMS, loyalty, automation, and subscription programs.
The Prospect: The chance to join APAC's fastest growing CRM Retention Agency, working directly alongside the Founder and owning end to end strategic delivery for a number of clients.
You'll manage a team of Account Managers, overseeing output delivery across Automation, Lifecycle, Loyalty, Email SMS and Subscription programs, whilst managing key client stakeholder relationships.
You'll use your hands on the tools experience to develop, shape deliver solid results across a range of different clients, identifying new opportunities for growth scale and reporting presenting to key senior leaders.
Experience Needed What You'll be Working on: A solid background in CRM Retention Marketing, ideally in an Agency environment, with a focus on eCommerce, DTC Retail Indepth, hands on experience with Klaviyo, or similar platforms such as Yotpo, Emarsys, SFMC or Braze Strong experience in owning shaping CRM strategies, from brief concept, through to execution Broad experience exposure to all facets of CRM, including Loyalty,



Automations and Subscription A solid track record in delivering uplift across all key metrics, from LTV, Retention Engagement rates, as well as revenue increases Deep data segmentation experience the ability to analyse large data sets, database sizes present actionable insights A passion for living breathing data, as well as commercial thinking, identifying new areas of opportunity presenting these to the wider SLT The Benefits: A fully remote role, based anywhere in Australia, with flexible working hours to suit your schedule a true work-life balance The chance to join APAC's fastest growing CRM Retention Agency, currently securing 3-4 new clients per month Working across a portfolio of some of the biggest brands in eCommerce, household names, with varying Joining the business at a time of hyper-growth, with a clear pathway for the Strategy function to expand even further Additional benefits, such as Annual Retreats to global locations Joining a team culture that's built around innovation, continuous growth, working amongst a team of some of the best brightest minds in CRM Working directly alongside the Founder, in a high-impact, strategically focused role Excited?
You should be!
If this sounds of interest, please get in touch today apply or send your resume to Charlotte - ******************************

📌 Senior Crm Strategist (New South Wales)
🏢 JIVARO recruitment
📍 New South Wales