17th July, **** About CTM CTM is an award-winning provider of innovative and cost-effective travel management solutions to the corporate, events, leisure and loyalty travel markets.
Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients.
CTM was founded in **** in Brisbane, and today is one of the largest travel management companies in the world!
About the Role As an Operational Team Manager (OTM), your focus lies in supporting and nurturing team members while ensuring an exceptional level of customer service is consistently delivered.
Success in this role hinges on leveraging the collective resources and expertise within your team to meet both team and client expectations.
The OTM embodies CTM's commitment to exceptional customer service and demonstrates proficiency in organizational skills, time management, and critical thinking to consistently meet or surpass client expectations.
Prior experience in the travel industry is essential, with travel system knowledge.
We're seeking an individual with robust leadership and communication skills,



coupled with a customer service-oriented approach and professionalism.
Demonstrated Leadership Abilities Previous Management Experience 4 years Experience in the travel industry is a must Technological Proficiency with Robust Troubleshooting Skills Exceptional Client Service and Interpersonal Skills Meticulous Organization, Time Management, and Attention to Detail Why CTM?
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.
As a global organization CTM offers a range of employee benefits that you can access, including; Travel discounts Health and Wellness benefits x2 Wellness/Chill-out Days Training and Development opportunities Annual Volunteer Day Blended work arrangements with hybrid WFH flexibility CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply.
Come work for a global award-winning company that values its people, community, and technological innovation.
APPLY NOW to get started with your career at CTM Apply For Job

📌 Operational Team Manager (New South Wales)
🏢 Corporate Travel Management
📍 New South Wales