09 Aug
|
BLU Australia
|
Dubbo
09 Aug
BLU Australia
Dubbo
Our client is one of Australia's leading suppliers of essential energy solutions, supporting residential, commercial and industrial customers across the country.
With a strong national presence and a reputation for reliable service, they are now looking for an experienced Customer Service Officer to join their Dubbo team.
Perks: Competitive rate of $36 per hour Ongoing Monday-to-Friday, 8:30am–5:00pm shifts No late nights or weekend work!
Supportive and friendly team environment Opportunity to join a well-established national organisation About the role: Handling inbound customer calls and email enquiries Providing information about products, services and customer accounts Processing customer requests, applications, bookings and orders Updating customer details and maintaining accurate system records Assisting with account enquiries,
complaints and service issues Investigating concerns and escalating complex matters when required Liaising with internal teams to ensure customer requests are resolved About you: Previous customer service, call centre or administration experience A confident and professional phone manner Strong written and verbal communication skills Accurate data-entry and general computer skills The ability to manage multiple enquiries and priorities Robust attention to detail and organisational skills A calm and solutions-focused approach to customer concerns A reliable, positive and team-focused attitude Willingness to complete required pre-employment checks If this sounds like you, apply now!
We'll be in touch with suitable applicants soon.
📌 Customer Service Officer (Dubbo)
🏢 BLU Australia
📍 Dubbo