Full-Time Mon-Fri- Launceston
Are you someone who genuinely enjoys helping people and thrives in a fast-paced setting?
In this role, you'll be the voice of our business, supporting customers, resolving enquiries, and turning challenges into positive experiences. If you're confident on the phone, naturally empathetic, and enjoy problem-solving, this could be the perfect fit.
What You'll Be Doing
Be the first point of contact for customer enquiries across phone, email, and digital channels
Handle a mix of inbound and outbound interactions with confidence and professionalism
Resolve complaints with empathy, ownership, and a solutions-focused mindset
Work closely with operations and depot teams to get the best outcomes for customers




Spot trends and contribute ideas to improve the overall customer experience
What We're Looking For
A friendly, confident communicator who enjoys speaking with customers
Someone who stays calm under pressure and handles challenging conversations well
Strong attention to detail and ability to juggle competing priorities
A proactive team player who takes ownership and gets things done
Previous customer service or contact centre experience (highly regarded)
The Details
Location: Launceston
Shifts: Monday-Friday, 9-5, 38 hours
Job Status: Full time

📌 Customer Experience Specialist (Launceston)
🏢 Wearekinetic
📍 Launceston