Newly created opportunity to shape deliver the end to end CRM strategy Central Sydney Office with Fully Stocked Kitchen, with flexi-hours to suit you 6 Month Contract role - perfectly suited for Working Holiday Visa applicants Joining one of the biggest Fashion Retailers in Australia and the #1 brand in their category, in a newly created role, to own, shape execute the CRM and Loyalty strategy for both local and international audiences, in this 6 month contract role.
The Role: Reporting directly to the GM of Digital, this role will support in the end to end delivery of the CRM Loyalty roadmap, working alongside a stellar eCommerce Digital team, in a true partnership.
This role will be key in shaping and executing customer lifecycle strategies, driving engagement and living and breathing data and insights, to drive decision making and deliver a seamless customer experience.
Key Responsibilities Experience: Solid experience with delivering high-performing, impactful CRM strategies across multiple channels, within the Retail, Fashion or eCommerce sectors Solid, indepth technical knowledge of SFMC, Klaviyo, Emarsys or similar platforms Prior experience with managing or even better, launching Loyalty Programs into market A strong track record in delivering growth across all key metrics and delivering campaigns Email, SMS, Push,



Social, and Web channels Strong experience with in-depth customer segmentation work, targeting, and persona frameworks The ability to analyse, interpret present customer behaviour and translate insights into lifecycle marketing initiatives Implement test-and-learn approaches including A/B and multivariate testing Benefits 6 month contract role - perfect prospect for Working Holiday Visa applicants, or to anyone open to exploring a short term contract with a major Fashion Retailer Joining a global Fashion brand, with a cult following, with hugely loyal audiences across ANZ, North America, UK wider EU markets Stunning central Sydney office location and flexi-hours to suit your own schedule Fully stocked kitchen, plus catered lunch events + up to 70% product discounts Learning progression opportunities, partnering with Creative, eCommerce Digital Marketing teams, for full-funnel exposure Join a team that's headed up by some of the most impressive Digital leaders in the industry A high-energy, tight-knit team culture, that's scored record breaking engagement levels this year Excited?
You should be!
If this sounds like you, apply today or email your resume straight to ******************************

📌 Crm Manager (New South Wales)
🏢 JIVARO recruitment
📍 New South Wales