09 Aug
|
Allstar Recruitment Group
|
Perth
09 Aug
Allstar Recruitment Group
Perth
Our client provides point of sale (POS) solutions predominantly for the hospitality industry and require a technical sales support officer to join.
Open to junior with technical background or senior candidate.
Our client provides point of sale (POS) solutions predominantly for the hospitality industry and require a technical sales support officer to join the team.
Located 15 minutes north of Perth, you will be part of a proactive and skilled team that provide POS solutions to the hospitality industry.
This role would suit someone with an IT background with technical/hardware setup experience or a Technical software background.
Any POS technical experience would be highly regarded.
Duties include: Technical Sales: • Research new hardware and software products of Suppliers' goods and services.
• Respond to phone inquiries for POS Systems purchases.
• Assess customers' needs and recommend and explain goods and services to them, conduct product demonstrations.
• Quote and negotiate prices, follow up on quotes, complete contracts and record orders.
• Delivery and installation of POS systems, hardware and software, programming,
training of customers in use of POS systems and software.
• Follow up with clients to ensure satisfaction with goods and services purchased, and resolve any problems arising.
• Re-engage with prior customers looking to upgrade, or adding additional terminals.
• Monitor customers' changing needs and competitor activity, and report these developments to the Business Manager.
ICT Technical Support: • Provide technical support via the support desk, on-site and at customers' premises.
• Book in repairs if needed • Programming of recent cash registers through demonstration, or over the phone • Re-programming of return cash registers.
• Basic repairs and testing of non-operational cash register.
• Training on POS Systems on-site or at customers' premises.
Training will be provided as required and you will work under senior sales technicians with a wealth of product and market knowledge.
An attractive remuneration package will be offered to the successful candidate.
Office hours 8:30am - 5pm weekdays.
All applications in the strictest of confidence.
📌 Technical Sales & Support – Pos Systems (Perth)
🏢 Allstar Recruitment Group
📍 Perth