05th June, **** Indigeco is recruiting an APS4 Administration Officer for our Commonwealth Government client.
This role will support clinical operations within a mental health and wellbeing service environment, including frontline telephony, appointment management, online enquiries, client records and administrative support.
The role will also assist with the implementation of a new Case Management System, making strong IT skills and adaptability essential.
ABOUT THE COMPANY Our client is a Commonwealth Government agency delivering significant care, support and wellbeing services to the Australian community.
This is an opportunity to work in a purpose driven environment where professionalism, confidentiality and strong client service are essential.
YOUR RESPONSIBILITIES Respond to enquiries from external providers and clients relating to access, technical and administrative matters Undertake frontline telephony duties and manage initial client and stakeholder contact in a professional and supportive manner Provide administrative support across service delivery streams, including data entry, records management and updating client consent forms Work across multiple ICT systems to manage client information and support service delivery requirements Complete overflow administrative tasks and support team priorities in line with KPIs and performance expectations Participate in scheduled learning,



development and coaching activities to support continuous improvement YOUR REQUIREMENTS Australian citizenship and ability to obtain and maintain a Baseline security clearance Ability to obtain a Working with Vulnerable People registration or Working with Children Check Previous experience in administration, customer service, clinical administration, shared services or frontline support Strong IT skills with the ability to learn new systems quickly and work across multiple platforms Strong interpersonal skills and the ability to communicate professionally with clients, providers and internal teams Experience using Salesforce systems will be highly regarded ABOUT YOUR PERKS Opportunity to work within a Commonwealth Government environment 6 month contract with an hourly pay rate upto $***** + Super Meaningful role supporting mental health and wellbeing service delivery Regular coaching and formal learning and development support Gain experience supporting the implementation of a new Case Management System Work within a collaborative multidisciplinary environment HOW TO APPLY If you are an experienced administration professional with strong IT skills, client service experience and the ability to work in a sensitive service delivery environment, we would love to hear from you.
Apply now and a consultant from Indigeco will be in touch.
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📌 Aps4 Administration Officer (Victoria)
🏢 Indigeco
📍 Victoria