Description Hutcheon and Pearce Service Manager Tamworth, NSW Lead People.
Support Customers.
Drive Results.
Are you an experienced Service Manager, Foreman, Senior Technician or Service Advisor ready to take the next step in your career?
We're looking for a motivated and people focused leader to oversee our Service Department in Tamworth.
This is an exciting opportunity to lead a skilled team, build strong customer relationships, and play a key role in the ongoing success of one of our largest regional branches.
This role offers the perfect balance of leadership, customer engagement, operational management and technical support.
You'll work closely with technicians, apprentices and customers while helping drive performance, profitability and an exceptional customer experience.
What You'll Be Doing Leading, mentoring and developing a team of emerging technicians and apprentices Partnering with the Foreman to coordinate workshop operations and maintain a productive, engaged team workplace Acting as a key point of contact for customers by providing service advice, managing expectations and building long-term relationships Supporting service administration activities including job management, customer updates, work order reviews and warranty processes Growing service labour sales while maintaining strong customer satisfaction outcomes Monitoring key performance measures including workshop productivity, work-in-progress, labour recovery and customer experience Driving a culture of safety, accountability and continuous improvement Working collaboratively with Parts, Sales and Branch leadership to support the success of the entire dealership What We're Looking For Previous leadership experience within a workshop, service department or agricultural machinery environment Qualifications in a mechanical trade or relevant industry experience Strong customer service and relationship-building skills Proven ability to lead,



motivate and develop a team Commercial awareness with the ability to analyse performance and drive results Excellent communication and organisational skills Experience with Microsoft Office applications and service management systems Knowledge of John Deere or agricultural equipment is highly regarded Why You'll Love This Role Develop and mentor the next generation of technicians Make a visible impact on a growing team and branch Build lasting relationships with customers across the region Competitive Salary + Management Bonus Fully maintained company vehicle Phone and laptop provided About Hutcheon Pearce Hutcheon Pearce is the largest Australian family-owned John Deere dealership, proudly serving customers across NSW for more than 70 years.
With 20 locations and a commitment to exceptional customer service, we support customers across the Agriculture, Construction, Forestry and Lifestyle sectors with industry-leading equipment and after-sales support.
Ready to Take the Next Step?
For a confidential discussion, contact ************************************ or call Zara on ************ .
Applications will be reviewed as they are received.
Apply today and experience the H P difference!
Hutcheon Pearce are an inclusive employer.
We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life.
Company Overview Hutcheon and Pearce have always been a proud family business.
Since ****, we have grown to more than 560 employees across 20 branches in NSW.
As we continue to grow alongside the needs of our customers in the ever-changing agricultural sector, it's important that we find the best people to join our team.
Our rule of thumb is simple: hire for attitude and train for skill.
If you have the right attitude for our company, we'll train you to become the best of the best.
From new apprentices and trainees right through to leadership positions, we offer you the flexibility, support and opportunity to grow your career.
You'll notice the difference at Hutcheon and Pearce.

📌 Service Manager (West Tamworth)
🏢 Hutcheon & Pearce
📍 West Tamworth